As experts in ocean cargo transportation, project and heavy lift cargoes, as well as other services such as sale and purchase, and chartering, we recognize the importance of maintaining the confidentiality and security of the information entrusted to us. We are committed to complying with applicable privacy laws and regulations and to regularly update our practices to safeguard your personal information.
We at 2K Shipping Company take your privacy seriously and are committed to protecting the personal information that you provide to us. The types of personal information we collect can include:
1. Contact Information: This may include your name, address, email address, telephone number, and other contact details which you provide when you fill out forms on our website, subscribe to our newsletters, participate in our offers, or communicate with us.
2. Transactional Information: When you use our services, we collect information related to the transactions you undertake, including details of the shipping services you request, payment information, and any other details pertaining to your cargo and service needs.
3. Technical and Navigational Information: As you navigate through our website, we may collect certain information automatically. This can include your IP address, device type, browser type, geographic location, pages you view on our site, the times and frequency of your visits, and other statistics related to your website usage.
5. Inquiries and Communications: When you contact us directly through email, phone calls, or any other communication channels, we collect the content of your communication, which can contain any personal data you choose to provide.
It is important to note that providing personal information is voluntary. However, if you choose not to provide certain information, you may not be able to take full advantage of our website's features and services. We do not collect more information than is necessary to fulfill our stated purposes and will not retain it for longer than is necessary to fulfill those purposes or as required by law.
Please rest assured that we do not collect sensitive personal information, such as data concerning health, religious beliefs, or political opinions, unless it is essential for the provision of our services or if we are legally required to do so.
Use of Information
We at 2K Shipping Company utilize the personal information we collect for various purposes, all aimed at providing and enhancing the services we offer to you. Here's how we use the information:
1. Service Provision: Your personal information is primarily used to process and manage your shipping orders, provide customer service, fulfill the services you have requested, and ensure the execution of the contract between us.
2. Communication: We use your contact details to communicate with you regarding updates, service changes, and other pertinent information related to the services you have availed of. This also includes responding to your inquiries, comments, and suggestions.
3. Improvement of Services: By analyzing the technical and navigational information we collect, we can improve our website's functionality, design, and services. This allows us to create a better user experience and provide services that are tailored to meet your needs more effectively.
4. Marketing and Promotions: With your consent, we may use your information to inform you about promotions, special offers, and news about our services. You have the option to opt-out of receiving marketing communications from us at any time.
5. Legal Compliance and Fraud Prevention: We may use and disclose your personal information as we believe to be necessary or appropriate: (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to protect our rights, privacy, safety, or property, and/or that of you or others; and (d) to protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
6. Analytics: We may use third-party analytics services to help understand your usage of our services. These services collect the information sent by your browser as part of a web page request, including cookies and your IP address. This information can also be used to gather demographic information about our user base as a whole.
7. Business Transfers: In the case of a merger, acquisition, reorganization, bankruptcy, or other similar events, your personal information may be part of the transferred assets.
Information Sharing and Disclosure
We at 2K Shipping Company value the trust you place in us and consider your privacy to be of the utmost importance. This section describes the circumstances under which we may share or disclose the personal information we collect from you to third parties.
Legal and Regulatory Requirements: In certain situations, 2K Shipping Company may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We will disclose personal information where we are legally required to do so, such as in response to court orders, subpoenas, or to comply with legal or regulatory obligations.
Protection of Rights and Interests: We may also disclose your information if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
Business Transfers: In the event that we undergo a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information may be among the assets transferred. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Consent: Aside from the instances mentioned above, you will receive notice when your personal information might be shared with third parties, and you will have the opportunity to choose not to have us share such information.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent. We may share non-personally identifiable information with third parties, such as aggregate user statistics, demographic information, and website usage information, without restriction.
Please remember that when you share information publicly on our website, this information may be collected and used by others. We urge you to be very careful when deciding to disclose your personal information, or any other information, on our website.
We at 2K Shipping Company take the security of your personal information very seriously. We implement a variety of security measures designed to maintain the safety of your personal data when you place an order, enter, submit, or access your information.
Security Measures in Place:
1. Data Encryption: We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site to help protect your personal information.
2. Secure Network: Our internal network is protected with firewalls and intrusion detection systems to guard against unauthorized access.
3. Access Controls: Access to personal information is strictly limited to personnel who need the information to perform a specific job (for example, billing or customer service representatives). We provide regular training to ensure our team members understand the importance of maintaining confidentiality and managing data securely.
4. Regular Audits: We conduct regular system audits and monitoring to detect and mitigate any potential vulnerabilities and to continually enhance our security infrastructure.
5. Secure Transactions: For services requiring online payment, we use a secured payment gateway so your billing information is encrypted and protected.
Despite our efforts, we must acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
What You Can Do:
1. Protect Your Information: We also encourage you to take steps to protect your personal information online, including creating strong passwords, changing your passwords often, not sharing your passwords, and making sure you use a secure internet connection.
2. Phishing Scams: Be aware of phishing scams. We will never send you emails asking for your personal information or for your login details.
3. Log Out and Close Browsers: When using shared computers or public Wi-Fi, always log out and close the browser after accessing our website to prevent others from accessing your personal information.
In the unlikely event that we believe the security of your personal information in our possession or control may have been compromised, we seek to notify you of that development as promptly as possible. If we have your e-mail address, we may notify you by e-mail to the most recent e-mail address you have provided us.
If you suspect any misuse, loss of, or unauthorized access to your personal information, please contact us immediately. Your prompt reporting is crucial to mitigating any potential damage.
Updates to Our Security Practices:
Our security policies and practices are periodically reviewed and enhanced as necessary, and only authorized personnel have access to the personal information provided by our users. We stay informed about new technologies and implement upgrades to protect your data as needed.
Your Privacy Rights
2K Shipping Company recognizes that you have rights concerning your personal information. We are committed to ensuring that you can exercise those rights easily and without complication. Below are the rights that you, as a data subject, have regarding the personal information we collect and process.
Right to Access
You have the right to request access to the personal information we hold about you. This includes the right to be informed about the nature of the personal information, the purposes of the processing, and the recipients to whom the personal information has been disclosed.
Right to Rectification
If you believe that any information we have on you is incorrect or incomplete, you have the right to request that we correct or complete it. We will promptly correct any information found to be incorrect.
Right to Erasure
You have the right to request the deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or when you withdraw your consent upon which the processing is based.
Right to Restriction of Processing
You may have the right to request that we restrict the processing of your personal information, which means that your information would only be stored by us and not used for processing activities, under certain conditions.
Right to Data Portability
You have the right to receive the personal information that you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit that information to another controller without hindrance from us.
Right to Object
You have the right to object to the processing of your personal data, under certain conditions, including processing for direct marketing purposes or when the processing is based on our legitimate interests.
Right to Withdraw Consent
If we are processing your personal information on the basis of your consent, you have the right to withdraw that consent at any time. However, this will not affect the lawfulness of the processing based on consent before its withdrawal.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes your rights under applicable privacy laws.
Automated Decision-Making and Profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless necessary for entering into, or performance of, a contract between you and us, or with your explicit consent.
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Please note that some of these rights may be limited where we have an overriding interest or legal obligation to continue to process the data or where data may be exempt from disclosure due to reasons of public interest or for the establishment, exercise, or defense of legal claims.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, as well as to provide reporting information.
Types of Cookies We Use
We use the following types of cookies on our website:
International Data Transfers
The nature of shipping and transport services often requires international data transfers. At 2K Shipping Company, we acknowledge the global dimension of our operations and the necessity of transferring personal information across international borders.
Compliance with International Regulations
Safeguarding Information During Transfers
To protect your personal information and maintain its security during international transfers, we implement the following safeguards:
1. Data Transfer Agreements: We use data transfer agreements that include standard contractual clauses approved by the European Commission or other relevant authorities, ensuring that all personal data transferred outside the European Economic Area (EEA) is subject to adequate levels of protection.
2. Privacy Shield Framework: If the transfer is made to countries not recognized as providing an adequate level of data protection, we will rely on frameworks such as the Privacy Shield Framework, where applicable, as a mechanism to ensure the lawful transfer of personal data.
3. Binding Corporate Rules (BCRs): For intra-group transfers of personal information, we may adopt Binding Corporate Rules that provide a legal basis for such transfers and ensure that high standards of privacy and security are maintained across our global operations.
4. Consent: In certain circumstances, we may transfer personal information with your explicit consent, after informing you about the possible risks of such transfers due to the absence of an adequacy decision and appropriate safeguards.
Your Rights in the Context of International Transfers
As a data subject, you have rights concerning your personal information, regardless of where it is processed. You have the right to be informed about the safeguards in place for the transfer of your data and the means to obtain a copy of these or information on where they have been made available.
Responding to Changes in Legislation
We continuously monitor the changes in international data protection laws and adapt our practices to align with the highest standards. Should the legal framework for international data transfers change, we will update our policies and practices accordingly and inform you of any significant changes affecting the transfer of your personal information.
We at 2K Shipping Company take the privacy of children very seriously. Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under this age. If we discover that a child under the age of 16 has provided us with personal information, we will take steps to delete the information as soon as possible.
If you are a parent or guardian and believe that your child under the age of 16 has provided us with personal information without your consent, please contact us immediately. We will work with you to ensure that the information is removed from our systems.
For additional information on protecting children's privacy online, the United States Federal Trade Commission provides an informative resource called 'Protecting Your Child’s Privacy Online' which can serve as a guide for parents and guardians.
We strongly encourage parents and guardians to participate in their children's online activities and to educate them about how to protect their personal information on the internet.
We do not provide services or sell products to children, nor do we market to children. We respect the sensitive nature of children's privacy online and are committed to complying with all applicable laws and regulations regarding the protection of children's personal information.
2K Shipping Company Contact Information
· Email Address: firstname.lastname@example.org
· Mailing Address: Buyaka Plaza Tower, Fatih Sultan Mehmet Caddesi, Poligon Sokak, No : 63 Istanbul, Türkiye
2K Shipping Company
Buyaka Plaza Tower, Fatih Sultan Mehmet Caddesi, Poligon Sokak, No : 63 Istanbul, Türkiye
· Phone Number: +90 216 970 10 51
· Contact Form: You can also contact us by filling out the contact form on our website at www.2k.com.tr/contact-us.
Our customer service team is available to assist you with any inquiries from Monday to Friday during regular business hours. We are committed to responding to all requests in a timely and efficient manner.
Please note that in order to protect your privacy and security, we may need to verify your identity before responding to your request.